top of page
Terms & Condition

Here’s a revised version of the content tailored for "RO Care Wale":

THE SERVICES

RO Care Wale will provide the Services to you under this Agreement. The Services include access to a technology platform that enables you, as a user of RO Care Wale’s mobile application ("Application") or Website, to:
(a) arrange and schedule home-based services, such as installation, maintenance, and repair of RO water purifiers, with independent third-party providers who have agreements with RO Care Wale or its affiliates (“Third-Party Providers”); and
(b) facilitate payments to Third-Party Providers for their services and receive receipts for those payments.

The Services are available solely for your personal, non-commercial use unless otherwise agreed with RO Care Wale in a separate agreement. You acknowledge that RO Care Wale does not directly provide home-based services; these are provided by independent third-party contractors who are not employees of RO Care Wale or its affiliates. RO Care Wale accepts liability only for the technology platform and Services it directly provides to you, as detailed in these Terms. Third-Party Providers are solely responsible for the quality and performance of their services.

LICENSE

Subject to your compliance with these Terms, RO Care Wale grants you a limited, non-exclusive, non-sub licensable, revocable, and non-transferable license to:
(i) access and use the RO Care Wale Platform on your personal device solely for your use of the Services; and
(ii) access and use any content, information, and related materials made available through the Services for personal, non-commercial purposes. Any rights not expressly granted are reserved by RO Care Wale and its licensors.

RESTRICTIONS

You may not:
(i) remove any copyright, trademark, or proprietary notices from the Services;
(ii) reproduce, modify, prepare derivative works, distribute, license, sell, or otherwise exploit the Services except as permitted by RO Care Wale;
(iii) decompile, reverse engineer, or disassemble the Services, except where permitted by law;
(iv) link, mirror, or frame any portion of the Services;
(v) use unauthorized programs to scrape, index, or mine data from the Services; or
(vi) attempt unauthorized access to or impairment of any aspect of the Services or their systems.

PROVISION OF SERVICES

The Services may be available under RO Care Wale’s various brands or options and may be provided by RO Care Wale’s affiliates or independent Third-Party Providers.

THIRD-PARTY SERVICES AND CONTENT

RO Care Wale Services may be accessed alongside third-party services and content (including advertisements) outside RO Care Wale’s control. Different terms and privacy policies may apply to these. RO Care Wale disclaims responsibility for such third-party content or services.

OWNERSHIP

All rights to the Services and the platform remain with RO Care Wale or its licensors. Using the Services does not grant you rights to any RO Care Wale trademarks or proprietary materials except as explicitly permitted.

USER ACCOUNTS

To use the Services, you must register for and maintain an active user account (“Account”). You must be at least 18 years old to create an Account. Registration requires submitting accurate personal information, including name, address, contact details, and a valid payment method. Maintaining accurate information is your responsibility, and failure to do so may result in restricted access to Services. You are responsible for all activities under your Account and must keep your login credentials secure.

USER REQUIREMENTS AND CONDUCT

The Services are not available to persons under 18 years of age. You may not allow third parties to use your Account or transfer it to others. Users must comply with applicable laws and avoid causing nuisance, damage, or inconvenience to Third-Party Providers or others during service use.

NO DISCRIMINATION

RO Care Wale prohibits discrimination against service providers based on race, religion, gender, age, or any protected characteristic. Violations may result in loss of access to the platform.

TEXT MESSAGING

By creating an Account, you consent to receive SMS communications related to the Services. You may opt out at any time, though this may impact your use of the Services.

PAYMENT

Using RO Care Wale Services may result in charges for services provided by Third-Party Providers (“Charges”) and convenience fees (“Fee”) for the platform. Charges and Fees are non-refundable except as required by law. Payments are processed via the method linked to your Account. RO Care Wale reserves the right to adjust Charges and Fees, particularly in high-demand scenarios.

LIMITATION OF LIABILITY

RO Care Wale provides the platform “as is” and disclaims all implied warranties except those required by law. RO Care Wale’s liability for direct damages is limited to INR 10,000. The company is not responsible for issues arising from Third-Party Providers or delays due to external factors like natural disasters.

INDEMNITY

You agree to indemnify RO Care Wale and its affiliates for claims, damages, or losses resulting from your use of the Services, breach of Terms, or violation of third-party rights.

This updated agreement reflects RO Care Wale’s role and offerings while maintaining a clear and professional tone. Let me know if any further refinements are needed.

bottom of page